Tel: 01285 640248

01285 640248

Patient information

May we take this opportunity to welcome all new and existing patients to Cirencester Dental Practice.

We are a purpose-built “Centre of Excellence” dental practice in the centre of Cirencester which offers all aspects of general, implant and cosmetic dentistry to private patients of all ages.

The practice also offers a full range of Facial Aesthetic services such as Botox, Dermal Fillers, Tooth Whitening and PRGF-Endoret Natural Facial Rejuvenation.

The principal dentist, Dr Ross Cutts, is a dentist with special interests in advanced restorative treatments and Dental Implants.

Dental Care  It is our practice philosophy to promote dental health and encourage preventive techniques – helping you to understand how to maintain the health of your mouth and keep it free of tooth decay and gum disease. We offer a complete range of treatments at our practice and pride ourselves on offering the most advanced advice and care that is currently available in the dental world.

Hygienists  Our Dental Hygienists are available for preventative treatment and oral hygiene advice. We offer a wide range of Oral Hygiene products at the practice.

Children  We ask patients to bring their children with them from birth so that we can see them regularly to help them grow up free from tooth decay and gum disease. Our Denplan for Children Plan allows you to spread the cost of their ongoing care via a modest monthly payment so that you can be sure of receiving regular advice that grows with your child. Alternatively you may opt to pay as you go for your child/children’s check-ups and treatment.

Special Services  In addition to routine treatments we also offer:

  • Dental Implants
  • Sedation
  • Digital Impression Taking
  • Invisalign® (invisible braces)
  • Insignia Smile Design
  • 6 Month Smile
  • Tooth Whitening
  • Botox & Dermal Fillers
  • Mouth Guards

Charges  All dental treatments for patients are carried out privately at this practice and it is our policy to give patients full information about the cost of their dental care before any treatment is undertaken. Patients may pay for their dental care by Cash, Cheque (made payable to “Cirencester Dental Practice”) or Credit/Debit Card. Patients (Adults and Children) may also join our private dental care scheme Denplan for a modest monthly payment.

Emergency Service  If you are in pain during surgery hours, please telephone the practice and every effort will be made to see you as soon as possible. If you are in pain outside surgery hours, please call our weekend practice On-Call Mobile Number: 07912 668541 which one of our dentists will answer as soon as possible within the hours of 9am and 5pm.

Appointments  Every effort is made to see patients at the appointed time, however if you are kept waiting there is usually a good reason, so please be patient. If you need to be seen urgently, then phone the practice as early in the day as possible. If you need to cancel an appointment, please give us at least 24 hours notice otherwise cancellation charges may be incurred.

Sterilisation & Hygiene  In the interests of both patients and staff we follow and exceed all the recommended guidelines with respect to the sterilisation of all instruments and the use of disposable items.

Access  The practice has disabled facilities.

Keep Us Informed  We may ask you about medication you are taking. Make a note of their names and tell us about them when you attend. If you change your address or telephone number, please let us know as soon as possible. This helps keep our records up to date and ensures we communicate as efficiently as possible with you. From time to time we may ask you to fill in a Medical History Questionnaire to assist in our diagnosis and treatment – this is confidential.

Orthodontics  Orthodontic treatment – tooth straightening – using Invisalign® (invisible braces), 6 Month Smile and Insignia Smile Design is carried out at this practice.

Our Aim  Our aim is to provide a friendly service for all the family, with up-to-date advice and treatment. However, should you have any complaints, please contact Mrs Gay Cutts (Practice Manager) who will be able to deal with your complaint. A copy of our complaints procedure is displayed in Reception and is available on request.

We constantly try to improve the service we offer, so we always encourage patients to let us know when we have done something well or if there are any suggestions as to how we can do something better. To facilitate this, Patient Satisfaction Questionnaires are available in Reception.

Patient Responsibilities  You should provide as much notice as possible if you have to cancel or change an appointment. Ask your dentist for information on your treatment options and how much it will cost. Please ask about your oral health and how often you need to come to the dentist.

Confidentiality  Strict confidentiality of patients’ records and information is maintained at all times. Patient records will not be passed on to any third parties.

Data Protection We take great care with all the Personal Data we hold, to ensure we comply with best professional practice and with the law. For a full copy of our Data Privacy Notice please contact Mrs Gay Cutts (Practice Manager/Data Protection Officer).

Opening Hours          

Monday to Thursday: 9:00am – 5:00pm
Friday: 8:00am – 4:00pm